When you order and pay for an audio download, you will receive an email from firstname.lastname@example.org confirming your order. You will then immediately receive a notice from SendOwl, which will provide you with a download link. Click on the link. You will have three opportunities to download the audio file to your computer and three days to complete your download. You can then listen to the audio as often as you like. Please note the the audio format is mp3. If you have problems downloading or listening to the audio, please contact us, and we will do our best to remedy it.